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Steps in the transition process from ISO 20000:2011 to the 2018 revision

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This helpful document gives an overview of the mandatory implementation steps that need to be performed in order to transition to the new version of the standard (ISO 20000-1:2018). Find useful links and learn about:

  • Timing for the transition
  • Establishing a transition project team
  • Reviewing the scope of the SMS
  • And much more
Steps in the transition process from ISO 20000:2011 to the 2018 revision

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