The Service Management System according to ISO/IEC 20000-1

Download a free project plan (MS Word)

This project plan will help you prepare an effective plan for your ISO/IEC 20000-1 implementation, enabling you to manage all aspects of the project. This easy-to-use template offers a simple solution to allow you to:

  • Plan your project milestones
  • Determine individual roles and responsibilities
  • Oversee and organize your entire ISO/IEC 20000-1 implementation

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