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Project checklist for ISO 20000 implementation

Download a complimentary checklist (MS Word)

This checklist will enable you to keep track of all steps during the ISO 20000 implementation project. This straightforward document outlines:

  • 11 major steps to follow
  • 46 tasks to complete the ISO 20000 implementation process
  • How to obtain management support
  • How to continually improve your service
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