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ISO 20000 Implementation diagram

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This checklist outlines the steps for your ISO 20000 implementation, ensuring nothing is missed. This easy-to-follow format shows the process at a glance, allowing you to track every stage, including:

  • Establishing the project
  • Defining scope, management intention, and responsibilities
  • Operating the SMS
  • Conducting internal audits
  • Certification procedure
ISO_20000_Implementation_Diagram_EN.png

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